Last updated: 1 October 2025

At Alcole Singapore, we respect your privacy and are committed to protecting your personal information. This page explains, in simple terms, how we handle your data when you interact with us.

What We Collect

We may collect:

• Your name, contact details (email, phone, address)
• Event details (e.g. guest numbers, dietary needs)
• Payment and billing information (processed securely)
• Feedback, enquiries, and communications with us
• Basic website usage data (like IP address, browser type, cookies)

How We Use Your Information

We use your data to:

• Provide and deliver catering and event services
• Respond to your enquiries and requests
• Handle payments and send invoices
• Improve our services and website
• Send you updates or service confirmations
• Comply with Singapore laws and regulations

Sharing Your Data

We do not sell your data. We may share it only with trusted partners such as payment processors, service providers, or regulators if required by law.

Keeping Your Data Safe

We take reasonable steps to keep your data secure. While no system is 100% safe, we put safeguards in place to protect against misuse or loss.

Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you can:

• Ask to see what data we have about you
• Correct or update your details
• Withdraw your consent to us using your data (unless required for legal/contract reasons)

To exercise these rights, simply contact us.

Cookies

Our website may use cookies to improve your browsing experience. You can turn them off in your browser settings if you prefer.

Updates

We may update this policy from time to time. The latest version will always be posted here.

Contact Us

If you have questions about how we handle your personal data, please reach out:

Alcole Singapore (Alcole Pte Ltd)
📍 5 Mandai Link #04-04, Mandai Foodlink, Singapore 728654
📞 +65 9001 3583
📧 enquiry@alcole.sg
🌐 www.alcole.sg